Is Sitejabber legit?

Yes, Sitejabber is legit.

Average rating: 4.3 / 5
Weighted average rating: 3.72 / 5
Based on 677 reviews from 8 sources

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Positive highlights

I like that Sitejabber allows you to bulk upload and send customized requests for reviews. I liked that you could moderate reviews and require that a reviewer provide proof that they've used your service.


Sitejabber is a great tool to leverage social evidence, increase web traffic, and increase corporate revenue. Sitejabber helps us improve our online presence by increasing customer loyalty and retention, building trust, and sharing on social networks like Facebook, Twitter, and Instagram. Sitejabber helps by integrating reviews into marketing content and social media efforts to improve our reputation.


Sitejabber is an exceptional way to leave feedback to others about real life experiences that I have had. I love Sitejabber and feel that it's awesome.

Negative highlights

Their so called account managers never reply to emails. Crucially reviews are not posted on their site.


Sitejabber is a criminal enterprise. They only allow (un-verified) negative reviews (denying all positive reviews - we had 100s denied) and then try to blackmail you into buying their premium "service" in order to receive positive reviews. Beyond predatory scam.


Scammers may spam the reviews of their website to give themselves more legitimacy and hide the legitimate reviews.


Sitejabber has been included in the following lists

Full review

Sitejabber Review

Quality of Service

The quality of service offered by Sitejabber is generally considered to be good, as the website provides a user-friendly platform for consumers to easily share their experiences and opinions.


Sitejabber is a free service for consumers, although businesses do have the option to pay for additional features such as enhanced listings and increased visibility. This makes the service relatively inexpensive for consumers, as they can access the website and read reviews without having to pay anything.


One of the key features of Sitejabber is its reliability, as the website takes steps to verify the authenticity of reviews and ensure that they are from real customers. This helps to build trust among consumers, who can feel confident that the reviews they are reading are genuine.

Online Reputation

Sitejabber also has a good online reputation, with a large number of reviews available on the website. Many consumers have shared positive experiences with businesses and services, and the website has received positive feedback from users overall.


The company behind Sitejabber is located in San Francisco, California, and has been in operation for over a decade. This long history and track record of success helps to establish the website as a reputable and trustworthy source of consumer reviews.


Sitejabber is located in San Francisco, California.


When compared to its competition, Sitejabber can be considered one of the best review websites available. It offers a wide range of features and has a strong reputation for reliability and trustworthiness.

Key Features

  • Ability to easily search for businesses and services
  • Read reviews from other consumers
  • Write and share your own reviews
  • User-friendly design
  • Focus on authenticity and verification of reviews
  • Large community of users

Pros of Using Sitejabber

  • User-friendly design
  • Focus on authenticity and verification of reviews
  • Large community of users
  • Free for consumers to use
  • Wide range of features
  • Good online reputation

Cons of Using Sitejabber

  • Not as many reviews for some businesses or services as other websites
  • Design may be cluttered or overwhelming for some users

Conclusion: Is Sitejabber Legit?

Overall, Sitejabber is a legitimate review website that offers consumers a useful platform for sharing their experiences with businesses and services. Its focus on authenticity and reliability, along with its large community of users, make it a valuable resource for consumers looking for honest reviews online.