Is Trustpilot legit?


Yes, Trustpilot is legit.


Average rating: 3.19 / 5
Weighted average rating: 2.63 / 5
Based on 5444 reviews from 10 sources

Go to trustpilot.com



More Details

Positive highlights

The ability to collect and moderate reviews is made really easy in their business portal and API links. We are able to send out invitations to reviews automatically to our customers which then enables us to collect a lot of great feedback, but also important constructive criticisms.

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he sentiment tool in the dashboard allows us to pinpoint main areas of concern and address them quickly. The actual reviews are useful in all of our ads such as display, TV, email, social media, etc.

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Where to start. Ease of use, customer support, online resources and, most importantly, completely customizable solutions that allow us to maximize all customer touchpoints. The customized solutions, from automatically sending out reviews to google integration, is what I like most about Trustpilot.

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Negative highlights

TrustPilot don't have actual people looking at their reviews and so they continue to allow 5 star ratings from scammers. Do not trust this pilot, they are as bad as scammers!

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Trustpilot has become a complete biased and unfair site. They only post what they So desire and are not at all honest and reliable.

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Trust Pilot will allow anyone to write a false review which is not based on fact or actual events. By publishing fake negative reviews they themselves are complicit in that activity and therefore condone spurious reviews.

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Trustpilot has been included in the following lists

Full review

Trustpilot Review

Trustpilot is a review website that allows customers to rate and review businesses and services. It was founded in Denmark in 2007 and has since expanded to multiple countries. It is a free service for consumers, but businesses can choose to pay for additional features and services.

Quality of Service

In terms of quality of service, Trustpilot has a strong reputation for allowing users to leave honest and detailed reviews about their experiences with businesses. The platform also has measures in place to prevent fake or biased reviews, which helps to maintain the integrity of the site.

Pricing

In terms of pricing, Trustpilot is free for consumers to use. Businesses can choose to pay for additional features and services, such as the ability to respond to reviews and receive detailed analysis of their performance on the site. The pricing for these services is not publicly available, but is generally considered to be affordable for most businesses.

Reliability

As for reliability, Trustpilot has a strong reputation for being a trustworthy and reliable source of information. The site's strict review policies and measures against fake reviews help to ensure that the reviews on the site are genuine and accurate.

Online Reputation

In terms of online reputation, Trustpilot has a large number of reviews online, with millions of reviews across a wide range of businesses and services. In general, the reviews on the site are positive, with many users praising the platform for its ease of use and the helpfulness of the reviews.

History

In terms of history, Trustpilot has been functioning since 2007, making it one of the older review websites on the market. In the years since its founding, the company has expanded to multiple countries and has become a well-known and respected source of consumer reviews.

Location

The company behind Trustpilot is based in Denmark, but the website has a global presence with users and businesses in many countries.

Competition

In terms of competition, Trustpilot is considered to be one of the best review websites on the market. It is well-known and respected, and has a strong reputation for providing accurate and helpful reviews.

Key Features

  • Ability to easily search for businesses and services
  • Option to leave detailed reviews
  • Ability to see the overall rating for a business

Pros of Using Trustpilot

  • Easily find accurate and helpful reviews
  • Option to leave detailed reviews
  • Ability to see overall rating for a business

Cons of Using Trustpilot

  • Potential for fake or biased reviews
  • Not all businesses may be represented on the site

Conclusion

Trustpilot is a legitimate and reputable review website. It is free for consumers to use, and has a strong reputation for providing accurate and helpful reviews. While there may be some fake or biased reviews on the site, the platform's strict review policies help to ensure that the majority of the reviews on the site are genuine and can be trusted.

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