Is Upwork legit?

Yes, Upwork is legit.

Average rating: 3.57 / 5
Weighted average rating: 3.86 / 5
Based on 30945 reviews from 16 sources

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Positive highlights

I love Upwork! Love it. I was new to freelancing when the pandemic hit, but I had to do something to make ends meet. Not only have I met amazing clients and increased my hourly rate over time, but I have payment protection that other sites don't offer. I know I'll get paid for my work. They even have features you can use to filter for like client's payment is "verified" or their rating from previous freelancers out of 5 stars.


Whoever you’re looking to hire — virtual assistants, copywriters, marketing or financial experts, lawyers, developers, designers — Upwork freelancers come in all shapes, sizes, and professions. Some reviews come from people who have built their entire teams with people they’ve found on the platform. This makes Upwork legit for those who want everything in one package.


This was my first experience with… This was my first experience with software engineering on Upwork as a freelancer. Not much impressed with the first job, but I had seen the way of making the money in real-world competition. Would like to say Upwork is a good choice if somebody is trying to make the money in time, grow their experience in software development, and feel the worth of life as a freelancer.

Negative highlights

A very frustrating platform I have used almost all of the other platforms and can say that Upwork is a real waste of time. I have tried to engage freelancers using this site and really spent a lot of time to make it work. But Upwork is an incredibly difficult platform to work with, both and the freelancer level and the company level.


Overall a decent place to work, however the lack of benefits is disappointing compared to other jobs in the field.


Upwork has been included in the following lists

Full review

Upwork Review

Quality of Service

Upwork offers a high-quality service. The platform allows businesses to find freelancers with the specific skills and experience they need, and it offers a range of tools and features to help ensure that the collaboration is successful.


Upwork is not a free platform. Businesses must pay a fee to use the platform, and freelancers must pay a fee on the money they earn. The fees can be a bit expensive, but they are generally considered to be reasonable given the level of service that Upwork offers.


In terms of reliability, Upwork is a very trustworthy platform. The company behind it has a solid reputation in the freelance industry, and it offers a range of security features to protect both businesses and freelancers.

Online Reputation

Upwork has a strong online reputation. There are many reviews of the platform online, and most of them are positive. People generally praise the quality of the service that Upwork offers and the variety of freelancers available on the platform.


Upwork has been around for a long time. The company was founded in 2003 and has been operating as a freelance platform since then. This long history is a testament to the platform's popularity and success in the industry.


Upwork is a U.S.-based company and is headquartered in San Francisco, California. The company has a global presence, with offices in several other countries.


In terms of competition, Upwork is considered to be one of the best freelance platforms on the market. It has a large number of users, both businesses and freelancers, and offers a wide range of tools and features to help facilitate successful collaborations.

Key Features

  • Time tracker
  • Payment system
  • Dispute resolution process
  • Secure platform
  • Wide range of freelancers
  • Effective collaboration tools


  • High-quality service
  • Range of tools and features
  • Long history and strong reputation


  • Expensive fees for businesses
  • Finding the right freelancer can be difficult
  • Not a free platform


Upwork is a legitimate and trustworthy platform for businesses and freelancers. It offers a high-quality service, has a strong reputation, and offers a range of tools and features to help ensure successful collaborations. While the fees can be a bit expensive, they are generally considered to be reasonable given the level of service that Upwork provides. Overall, Upwork is a good choice for businesses and freelancers looking for a reliable and effective platform